Responsible Gaming

Gambling Should Be Entertainment

At campaignforbetterhearing.co.uk, we believe that betting with William Hill and other operators should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling always carries a risk of loss, and you should only ever bet with money you can afford to lose.

Please gamble responsibly and within your means.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. All licensed operators, including William Hill, are required to verify your age before allowing you to place bets.

If you are under 18, or if you believe someone underage is gambling, please contact the relevant operator or local authorities immediately.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate problem gambling:

• Spending more time or money on gambling than you intended
• Chasing losses by continuing to gamble to recover money lost
• Hiding gambling activities from family, friends, or healthcare providers
• Using gambling to escape problems, stress, or negative emotions
• Neglecting work, education, family, or social commitments due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Failed attempts to reduce or stop gambling
• Risk of losing important relationships or opportunities due to gambling

If you recognize any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Controls

Most reputable betting operators, including William Hill, provide tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or period
• Betting Limits: Restrict the size of individual bets
• Reality Checks: Receive pop-up reminders about how long you have been gambling and how much you have spent
• Time-Out: Take a temporary break from your account (typically 24 hours to several weeks)
• Self-Exclusion: Voluntarily exclude yourself from your account for a longer period (6 months or more)

We encourage you to use these tools to maintain control over your gambling activity. Contact your betting operator if you need assistance setting up any of these controls.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

United Kingdom

• GamCare - Free, confidential support for problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, available 24/7)
• GamStop - National gambling self-exclusion scheme
  Website: www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous - Peer support groups across the UK
  Website: www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org | Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help?

If you are experiencing problems with gambling, please seek help today. There is no shame in reaching out—support is available, and recovery is possible.

Contact one of the organizations listed above or speak to your doctor, counselor, or a trusted family member. The sooner you seek support, the sooner you can regain control.

Remember: Your well-being matters more than any bet.