Privacy Policy

Last Updated: 2026

Campaign for Better Hearing ("we," "us," "our," or "Company") operates the campaignforbetterhearing.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through the website (collectively, the "Site").

Please read this Privacy Policy carefully. By accessing or using Campaign for Better Hearing, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, and other identifiable information you voluntarily provide when subscribing to our newsletter, using contact forms, or registering for services.
• Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to track your activity on the Site and store certain information.
• Usage Data: Pages visited, time spent on pages, links clicked, search queries, and other interaction data with the Site.
• Location Data: General geographical information derived from IP addresses (we do not collect precise GPS location data).

How We Use Information

We use the information we collect in the following ways:

• Analytics: To analyze Site traffic, user behaviour patterns, and engagement metrics using third-party analytics services.
• Affiliate Tracking: To track referrals to William Hill and other affiliate partners, enabling us to receive appropriate commissions and credit for referred users.
• Site Improvement: To enhance, personalise, and improve the user experience, functionality, and content of the Site.
• Marketing Communications: To send newsletters, promotional materials, and updates (only with your consent where required).
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our legal rights.
• Fraud Prevention: To detect, prevent, and address fraud, security issues, and technical problems.

Cookie Policy

We use cookies and similar tracking technologies on the Site to enhance your browsing experience. Cookies are small files stored on your device that help us recognise you and remember your preferences.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly (e.g., security and authentication).
• Performance Cookies: Collect data on how visitors use the Site (e.g., Google Analytics).
• Functional Cookies: Remember user preferences and customisation choices.
• Affiliate/Marketing Cookies: Track referrals to William Hill and enable affiliate commission tracking.
• Advertising Cookies: Display targeted advertisements based on browsing behaviour.

Cookie Opt-Out Options:

You can control cookie settings through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. You may also opt-out of specific cookies:

• Google Analytics: Use the Google Analytics Opt-Out Browser Add-on.
• Advertising Cookies: Visit Your Online Choices to manage preference cookies.

Please note that disabling cookies may affect Site functionality and your user experience.

Third-Party Links

Our Site contains links to third-party websites, including William Hill and other affiliate gambling operators. We are an affiliate website and earn commissions from referrals to these third-party services.

Important: We do not control the privacy practices, policies, or content of third-party websites. This Privacy Policy applies only to campaignforbetterhearing.co.uk. We are not responsible for the privacy practices or policies of external websites. We strongly encourage you to review the privacy policies of any third-party website before providing personal information or engaging in transactions.

Third-party partners may place their own cookies on your device and collect data in accordance with their own privacy policies.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data (subject to certain legal exceptions).
• Right to Restrict Processing: You have the right to request that we limit how we use your personal data.
• Right to Data Portability: You have the right to request your personal data in a structured, commonly-used, and machine-readable format.
• Right to Object: You have the right to object to certain processing of your personal data, including marketing communications.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and purpose:

• Newsletter Subscribers: Data retained until you unsubscribe or request deletion.
• Contact Form Inquiries: Data retained for up to 2 years or until inquiry is resolved.
• Analytics Data: Typically retained for up to 26 months.
• Affiliate Tracking Data: Retained in accordance with affiliate partner requirements and applicable law.
• Cookies: Retained based on cookie type; session cookies are deleted when you close your browser; persistent cookies may remain for up to 2 years.

When data is no longer needed, we securely delete or anonymise it.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us at:

Email: [email protected]

We will respond to all data subject requests within 30 days or as required by applicable law.

Information Commissioner's Office (ICO)
If you believe we have violated your data protection rights and we have not addressed your concerns, you may lodge a complaint with the ICO:
https://ico.org.uk/